Delivery
Things couldn’t be better for Calusa customers with delivery of your surf/ski order delivered anywhere in the UK absolutely FREE when using our standard delivery option. Our main carrier we use for dispatch are Royal Mail for 1st and 2nd class deliveries and Parcelforce for next day delivery, we have found these to provide the most reliable and dependable service.
All goods ordered before will be dispatched within 24 hours of the order being placed. Please note that for next day delivery a signature will be required. This is based on a normal working week Monday to Friday and does not take into account bank holidays.
Once you have placed an order, you will receive an email from Calusa Surf & Ski confirming your details, an additional email will be sent when your order has been packed and sent for dispatch.
Special delivery \ next day orders must be made before 12:00 mid-day to be delivered before 17:00 the following working day. Otherwise it will be despatched on the next working day. If you have selected the Next Day Delivery option there will be a charge added to your order.
Listed below are the delivery charges:
UK:
| Type | Weight | Number of days | Cost |
|---|---|---|---|
| UK Mainland 2nd Classpost | up to 2kg | 3-5 working days | FREE |
| UK Mainland 1st Class Post | up to 2kg | 2-3 working days | £1.75 |
| UK Mainland Next Day Delivery | up to 2kg | 24 hours | £4.75 |
| UK Mainland Luggage or Bulky Items | 24 hours | +£4.75 | |
| Europe | up to 2kg | 3-5 working days | £6.95 |
| Rest of World | up to 2kg | 3-5 working days | £9.95 |
| Overseas Luggage or Bulky items | 3-7 working days | +£8.00 | |
| Items on a 24 hour delivery will require a signature on receipt. | |||
It is important to select the correct delivery option when ordering.
Calusa Surf & Ski reserve the right to amend orders placed with incorrect delivery options without notice.
Calusa Surf & Ski does not accept responsibility for items being delayed through customs / security checks or adverse weather conditions. There are no refunds on shipping costs unless Calusa Surf & Ski is responsible for the error.
The cost of delivery to Europe and International locations varies upon the size of your Calusa Surf & Ski order. The table below displays the varying delivery charges:
| Order Value | European Delivery Charge | International Delivery Charge |
|---|---|---|
| <£30.00 | £3.50 | £4.95 |
| <£70.00 | £5.50 | £6.95 |
| >=£70.00 | £7.95 | £10.95 |
European and International delivery times may take considerably longer than our UK delivery times (we use the Royal Mail Airmail service). The table below shows the available delivery options and their approximate delivery time.
| Destination | Free Delivery | Next Day Delivery | Air Mail |
|---|---|---|---|
| UK | 2-5 working days | 1 working day | N/A |
| Europe | N/A | N/A | 4 to 10 working days |
| International | N/A | N/A | 5 to 15 working days |
